FAQ
Q1: Are you a factory or a tading company?
A: We are a professional medical instruments manufacturer.
Q2:Where is your factory location?How can I visit there?
A: Our factory is located at Hengshui city,Hebei Province.
China.You can fly to Bejing Capital intemational airport,and we will arrange people to meet you
there.Welcome to visit our factory!
Q3:How does your factory do regarding quality control?
A: Qualty is priority. We always attach great importance to quality control from the every
beginning to the end:
1)All raw material we used are environmental friendly.
2)Skillful workers pay great attention to each details in handling the producing and packing
proceses;
3)We have a professional QA/QC team to ensure the quality.
Q4.What is your payment terms?
A: Paymentterm: T/T 30% deposit after order confirmed,70% balance paid against bill of lading;
D/P and L/C are also acceptable for order more than USD10,000.
To reduce customers' risks,we suggest customersto use Alibaba Trade Assurance.
Q5: Do you accept OEM or ODM order?
A: We accept OEM,ODM with customer's logo and packing design.
Q6: How can I get some samples?
A: We can provide you the samples but need you to pay the charges,as you know the sampe cost
is always much more expensive than mass products. Usually sample cost is around 3 times than
its own value,but it will be refund when we get your bulk order.
Q7: What's your deivery time?
A: For samples,after receiving payment,goods dispatched within 3working days;
For OEM sampes or Buk order,it according to order;
Usually By Air,shipping time needs about 5 to 20 days.
By Expressde livery,such as DHL,EMS,FedEx takes 4to 7 working days
By Sea,it needs about 30 to 60 working days.